Privacy Policy

Information We Collect

Information you provide directly: If you contact us (for example, by email), we collect the information you choose to share, such as your name, email address, and message content.

Information collected automatically: Like most websites, we and our infrastructure providers may collect limited technical data such as IP address, browser type, device information, referring pages, and basic page interaction data for security, reliability, and performance.

Sensitive information: The Website is for informational and marketing purposes. Please do not submit medical records, health details, or other sensitive personal information through the Website or support email unless specifically requested through a secure channel.

How We Use Information

We may use collected information to:

(a) operate, maintain, and secure the Website; (b) respond to inquiries and provide support; (c) monitor performance and improve Website content and user experience; and (d) comply with legal obligations and enforce our legal terms.

Cookies and Similar Technologies

We may use cookies or similar technologies to support Website functionality, security, and traffic measurement. You can adjust browser settings to refuse or limit cookies, but some Website features may not function as intended.

We use Cloudflare to host and protect the Website. Cloudflare may process technical request data (such as IP address, request metadata, and security-related event data) as part of content delivery, traffic management, and abuse prevention.

How We Share Information

We do not sell your personal information.

We may share information in limited circumstances:

(a) with vendors and service providers that help us host, secure, or operate the Website; (b) as required by law, subpoena, or legal process; (c) to protect rights, safety, and security of RealDocAI, users, or others; and (d) in connection with a merger, financing, acquisition, reorganization, or sale of assets.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and security needs.

Your Rights and Choices

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information. To submit a privacy request, contact support@realdocai.com .

US State Privacy Rights

Residents of certain US states, including California, may have additional rights under applicable privacy laws, which can include rights to know, access, correct, delete, and obtain a copy of personal information, as well as rights to opt out of certain processing.

RealDocAI does not sell personal information and does not share personal information for cross-context behavioral advertising through this Website. We also do not use this Website to make decisions that produce legal or similarly significant effects about individuals.

You may submit a privacy rights request by emailing support@realdocai.com . We may need to verify your request before processing it. Authorized agents may submit requests on behalf of a resident where permitted by law.

Children's Privacy

The Website is not directed to children under 18, and we do not knowingly collect personal information from children under 18 through the Website. If you believe a child has provided personal information, contact us and we will take appropriate steps.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of internet transmission or storage is completely secure.

International Visitors

If you access the Website from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date on this page. Your continued use of the Website after updates means you accept the revised policy.

Contact Us

If you have questions or privacy requests, contact us at support@realdocai.com .